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Exchange policy


If you happen to order the wrong size, you can exchange it to another size by following these details:

 

  • Email us at: shopninetyninety@gmail.com      Subject:                                                                    Size exchange (and your order number)
    • After we get in touch, you may then return it to our office via any of your chosen courier
    • Any fees related to the return/exchange (e.g. shipping related fees) shall be shouldered by the customer.                                                       NinetyNinety address:                                              unit 2801 grand riviera suites roxas blvd, ermita, manila

    • The product being exchanged must still have its tag, label and packaging. It must not have been worn, washed, damaged or altered. Otherwise, the exchange may not be accepted.

    • You may only exchange the product within 14 days of receipt.
    • If you find that there is a defect in the product we sent you, please feel free to get in touch with us also through email