Exchange policy
If you happen to order the wrong size, you can exchange it to another size by following these details:
- Email us at: shopninetyninety@gmail.com Subject: Size exchange (and your order number)
- After we get in touch, you may then return it to our office via any of your chosen courier
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Any fees related to the return/exchange (e.g. shipping related fees) shall be shouldered by the customer. NinetyNinety address: unit 2801 grand riviera suites roxas blvd, ermita, manila
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The product being exchanged must still have its tag, label and packaging. It must not have been worn, washed, damaged or altered. Otherwise, the exchange may not be accepted.
- You may only exchange the product within 14 days of receipt.
- If you find that there is a defect in the product we sent you, please feel free to get in touch with us also through email